Introducing Usability House.
We provide flexible resources for human factors and voice of customer research.
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The Problem
Planning human factors and voice of customer is a logistics nightmare.
Fragmented Vendors
Juggling 3 - 5 vendors across markets with different specialities is a pain.
Limited Access
Finding participants and getting access to hospitals and HCP’s is difficult.
Industry expertise
Traditional market research firms don't understand the nuances of usability testing and voice of customer research.
Services
Everything needed to conduct human factors testing and voice of customer research.
Human Factors
We meet to understand your study needs, review the recruitment screener, and determine if doing the study in Minnesota is viable or other markets are required.
Voice of Customer
We provide national access to health systems, academic medical centers, and their HCP's. Our team brokers access so you can understand the environment of use, conduct interviews, and capture video to inform next generation product development.
UsabilityHouse.AI
Our new AI enabled participant database enables recruitment for human factors studies nationally. Simply search our database, submit a study request, and we do the rest. Conduct testing in your own facility or partner with us in a market that makes sense.
How it Works
1
Submit Information
You reach out to us and share more information about your human factors or voice of customer study. We schedule a call to make sure we understand fully.
2
Project Viability
We take the information you shared and reference it against our human factors and voice of customer panels. We determine if your project is viable.
3
Return Proposal
If the project is viable, we will return a proposal with the resources and participants you requested. Our team coordinates everything from start to end.
Customer testimonial
“The team at Usability House is excellent. Their facilities are perfect for hosting longer studies. The access to a central observation suite with two usability labs is huge - we can get studies done quickly and always feel supported by the staff on site. I would highly recommend their team for any of your usability study needs.”
Serge Dubeau
Human Factors Consultant
“Usability House has been an excellent location to host our studies. The central observation room supporting two usability labs has allowed us to conduct studies more efficiently. Our clients and the participants love running studies in their space.”
- Director of Human Factors
“Usability House has a beautiful space centrally located in Loring Park, Minneapolis. I would highly recommend it for anyone needing a top notch space to host studies. Their team is excellent, and highly involved within the human factors community.”
- Senior Consultant, Human Factors Engineering
FAQ
What markets do you support?
Do you provide participant recruitment?
What is the cost for recruitment and room rental?
Is parking available for our team and participants?
What support do you provide during studies?
Do you provide human factors consulting services?
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